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CONNECT, CAPTIVATE, and CLOSE BETTER CLIENTS

The Resonance Selling System™

Two Registered Trademarks, One Remarkable Result

 

We create brand growth predictability for our boutique professional services firm clients, every time.

Our registered methods, Inspire Fire® and Invincible Voice® are distilled from our direct experience over 30 years, drawing only the best from industry expertise in three industry categories; agency, consulting and design.

 

We deliver strategic branding solutions to create, elevate or reinvent brands that best resonate with their audiences and accelerate business growth.

BRAND STRATEGY + DESIGN SOLUTIONS

REBRAND TO EXPAND™

The brand that got you here, will not be the brand to take you to your destination. With proof of concept and a foothold in the marketplace, a strategic brand transformation is your next step to exponentially expand. A new arena, means a new everything. New audience, new emotional drivers, new imagery, new messaging and client experience are required to succeed. This is our sweet spot.

CALIBRATE™ REVENUE ELEVATION

Brand and Business Growth Strategic Action Plan. You are positioned and ready to scale. Yet you are busy up to your eyeballs. You know your brand needs to evolve to succeed at scaling growth, but it stays right where it is, because you have no time for it. You need a plan. You, and the brand, are ready for high-level help with developing a clear line of sight, a roadmap and an actionable plan. Get empowered to strategically market, sell, and grow.

The DESIGN FORGE

Your Outsourced Design Department. Brand Communications Development, Management and Maintenance. Your company is growing, and you need a marketing department to develop a consistent brand experience from marketing through sales and delivery. For right-fit clients, we are your team.

Resonance Roadmaps™

Leverage Emotional Motivators throughout the Customer Journey. Emotion is the leading key differentiator in Customer Experience. We conduct a brand experience audit and analyze where the opportunities to increase connection, communication, and emotion in touchpoints, and create Insights and Recommendations to up your game in your Customer Experience strategy, design, and enablement, to drive business growth and market share.

TBA • Trusted Brand ADVISORS™

Chief Brand Officer Oversight. Your company is growing, and you need a trusted brand advisor to help your CMO guide the creative strategy and team to develop the right brand assets to successfully market your brand as you expand. Monthly retainers scaled to meet you where you are, and take you to the next level.

STRATEGIC ESSENTIALS Website

Robust custom website experiences are an investment. Many of our clients are ready to build a “24/7 marketing employee/engine” to elevate and amplify their sales process.  Some of our small business clients are not there quite yet, and need a simpler, effective, smaller investment.

Strategic Essentials is a WordPress website design/build/launch solution that has the key messaging and content essentials needed to establish credibility and capabilities of your brand, position you properly in the minds of your target audience, and get the green light to proceed to a sales conversation.

Schedule a Conversation with Us

Let’s connect and discuss where your business is at, and what type of services you need most right now to calibrate, elevate and grow your business.

PROGRAMS

CUSTOMER CONNECTION LAB™

Leverage Emotional Connection Throughout The Full Customer Experience
The Customer Connection Lab™ is a custom-tailored program designed for your key brand CX teams; marketing, sales, delivery, and customer service. We will help your stakeholders identify and prioritize your optimization and innovation opportunities in your customer experience journey. Together we will create an action plan to increase customer connection, captivation, and client lifetime value. 

NPS SCORE RX™

This program is designed to dramatically increase your brand’s NPS score by redesigning the spark events in your brand experiences. Change the game of Marketing Experiences, Sales Experiences, Delivery Experiences, and Retention Experiences, and maximize the ROI of emotional connection.

EXECUTIVE BRIEFINGS

UNDERSTAND, DEFINE AND INSTALL EMOTIONAL DRIVERS
We are brought in to design and deliver subject matter expertise into your organization, tailoring content and advisory insight to be relevant and actionable to your strategy, management and execution teams. These briefings are available in two sizes;  a half-day, and a full day. We meet with your key stakeholders to prepare. We deliver your EB, and a strategic debrief follows.