Be Your Customer’s Most Loved Choice
Excite Your Customer, Elevate Their Emotional Connection, Earn Their LoyaltyAre Your Brand and Your Customer Experience Aligned?
Maximize the VALUE of Emotional Connection in CX HEAR MORE
Digital Brand Customer Experience
eCommerce Luxury Brands Must Maximize Emotional Connection to Captivate Customers and Cultivate Loyal RelationshipsBIG AGENCY STRATEGIES IGNITING SMALL ENTERPRISE GROWTH
LUXURY & LIFESTYLE ONLINE RETAIL BRANDS
Dominate Your e-Commerce Category by Maximizing Emotional Connection In Your Customer Experience Strategy.
SPECIALTY PRODUCT & SERVICE BRANDS
Be The One They Can’t Stop Thinking About. Connect, Energize and Inspire Your Customers Like No Other.
PROFESSIONAL SERVICES BRANDS
Elevate Emotional Connection With Prospective Clients to Accelerate The Sales Cycle and Increase Your Closing Rate.
NON-PROFIT BRANDS
Cultivate Stronger Emotional Bonds With Your Donors, Communities And Champions To Increase Giving Revenue.
START-UP BRANDS
Build A Brand That Cultivates Emotional Connection Right Out Of The Gate, Or Send Them To The Competition.
GROWTH-PHASE BRANDS
Leverage Emotional Connection To Significantly Scale and Remain Relevant With Customers and Key Stakeholders.
OUR STRATEGIES ARE BUILT ON OUR EXPERIENCE WITH WORLD-CLASS BRANDS
SOME OF THE ICONIC BRANDS WE’VE WORKED WITH
Latest Media
Why Your SMB Needs to Focus on CX, Too
How Kerri Konik Adapts to Changing Client Needs
An Emotional Connection Matters More Than Customer Satisfaction
“The most effective way to maximize customer value is to move beyond mere customer satisfaction and connect with customers at an Emotional Level.”
By Alan Zorfas and Daniel Leemon, HBR, August 2016
An Emotional Connection Matters More Than Customer Satisfaction
“The most effective way to maximize customer value is to move beyond mere customer satisfaction and connect with customers at an Emotional Level.”
By Alan Zorfas and Daniel Leemon, HBR, August 2016
HOW TO BE TRULY LOVED
Deliver the emotional solution your audience most wants, like no other. OUR APPROACHKerri Konik is a leading expert in brand experience strategy and design. As a consultant and speaker, she guides start-up and growth-phase scaling brands on how to ignite, leverage and maximize the emotional connection between their brands and people, to drive business and brand growth.
Kerri Konik is a leading expert in brand experience strategy and design. As a consultant and speaker, she guides start-up and growth-phase scaling brands on how to ignite, leverage and maximize the emotional connection between their brands and people, to drive business and brand growth.
“iKonik's Expertise Built On Experience With Iconic Brands”
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Connect, Captivate and Cultivate: Leverage Key Emotional Drivers To Build and Sustain Long Lasting Brand Relationships
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