Be Your Customer’s Most Loved Choice

Excite Your Customer, Elevate Their Experience, Earn Their Loyalty

Digital Brand CX: Optimize Your Customer Experience

Captivate Your Customers, Create a Bonfire and Own Your Market
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WE BRING 30 YEARS OF BIG AGENCY STRATEGIES TO EMERGING DIGITAL BRANDS AND SMALL BUSINESS

E-COMMERCE PREMIUM RETAIL AND SERVICE  BRANDS

Dominate your eTail luxury and lifestyle category by optimizing your DBCX, Digital Brand Customer Experience.

LIFESTYLE &SPECIALTY BRANDS

Be The One They Can’t Stop Thinking About. Connect, Energize and Inspire Your Customers Like No Other.

START-UP BRANDS

Succeed Out Of The Gate. We Help Start-up Entrepreneurs Build Brands That Resonate on Launch.

GROWTH-PHASE BRANDS

Significantly Scale.  We Help Brands Looking to Grow Their Business to Calibrate, Elevate and Expand.

KERRI KONIK

Helping Launch and Grow Inspiring Brands For Over 30 Years
MEET KERRI

KERRI KONIK

Helping Launch and Grow Inspiring Brands For Over 30 Years
MEET KERRI

OUR STRATEGIES ARE BUILT ON OUR EXPERIENCE WITH WORLD-CLASS BRANDS.

HERE’S A SAMPLE OF THE ICONIC BRANDS WE’VE WORKED WITH OVER THE LAST 30 YEARS

Latest Media

The articles and media we’ve been featured in for our Brand and CX expert insights.

Why Your SMB Needs to Focus on CX, Too

How Kerri Konik Adapts to Changing Client Needs

An Emotional Connection Matters More Than Customer Satisfaction

“The most effective way to maximize customer value is to move beyond mere customer satisfaction and connect with customers at an Emotional Level.”

    By Alan Zorfas and Daniel Leemon, HBR, August 2016

An Emotional Connection Matters More Than Customer Satisfaction

“The most effective way to maximize customer value is to move beyond mere customer satisfaction and connect with customers at an Emotional Level.”

    By Alan Zorfas and Daniel Leemon, HBR, August 2016

HOW TO BE TRULY LOVED

Deliver the emotional solution your audience most wants, like no other.
OUR APPROACH

Kerri Konik is a leading expert in brand experience strategy and design. As a consultant and speaker, she guides start-up and growth-phase scaling brands on how to ignite, leverage and maximize the emotional connection between their brands and people, to drive business and brand growth. 

Kerri Konik is a leading expert in brand experience strategy and design. As a consultant and speaker, she guides start-up and growth-phase scaling brands on how to ignite, leverage and maximize the emotional connection between their brands and people, to drive business and brand growth. 

WE’VE BEEN A-LIST BRAND BUILDERS FOR OVER 30 YEARS

Expertise Built With Iconic Brands In Major Categories

FOODS

PHARMA

COSMETIC

LUXURY

HOSPITALITY

REAL ESTATE

FINANCIAL

HEALTH

WELLNESS

LIFESTYLE

RETAIL

PRIVATE LABEL

Leverage Your Customer’s Key Emotional Driver To Resonate Deeper And Energize Your Brand Relationships

  • Safe
  • Trusting
  • Confident
  • Bold
  • Appreciative
  • Empowered
  • Hopeful
  • Courageous
  • Sassy
  • Inspired
  • Delighted
  • Loved
  • Connected
  • Supported
  • Powerful

Let's Discuss How You Can Elevate Your Brand’s Emotional Connection To Grow Your Business