LOVE OR BUST:CUSTOMER EXPERIENCE IS THE EMOTIONAL RESULT OF CUMULATIVE IMPACT:
INTEREST OR INDIFFERENCE: EMOTIONAL CONNECTION IS THE IMPERATIVE ELEMENT
TRUST IS THE GATEWAY EMOTION: EARN THEIR TRUST OR DO NOT PASS GO
BOLD BRANDS CREATE BETTER BONDS: YOUR BRAND VOICE NEEDS TO MATTER
FEEL THE LOVE: People Buy from Brands THEY FEEL RELATE TO THEM
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